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Consulate General of Sri Lanka





Re-opening of On-Arrival ETA Counter at the Bandaranayake International Airport and Mattala International Airport

The Department of Immigration and Emigration has commenced issuing ETA at arrival by reopening the On-Arrival ETA counter at the Airport for a limited number of bona-fide tourists with effect from 07.10.2021 with a view of encouraging the arrival of fully vaccinated tourists.

Please be informed that, issuing On-arrival ETA will be facilitated for tourists who are unable to obtain ETA by online method due to time constraints experience when arranging their journey to Sri Lanka within a very shorter period. Further, this facility will be avoided considering as an essential service requirement by adhering to all covid-19 preventive measures declared by the Government of Sri Lanka.

In view of the above, On-Arrival ETA will be issued as per the provisions prevailing in the Immigrants and Emigrants Act and in par with the quarantine measures declared by the Ministry of Health on 28.09.2021for travelers arriving from overseas during the pandemic of covid-19.

  1. Fully vaccinated travelers will be released from the airport and do not need to do Day 01 PCR test or undergo quarantine after arriving in Sri Lanka.
  2. Travellers, who have not fully vaccinated need to do Day 01 PCR test and they should undergo 14 days mandatory quarantine at a safe and secure certified Level 01 hotel. Also, they have to abide by the covid-19 preventive operational guidelines issued by the Sri Lanka Tourism Development Authority (SLTDA) after arriving in Sri Lanka.

Accordingly, On-Arrival ETA service can be obtained by fully vaccinated tourists only. However, please be noted that, it is advisable to obtain the Online ETA by the tourists prior to their arrival to avoid unnecessary delays at the Airport.



The Consul General’s Office in Toronto wishes to inform Sri Lankan pensioners who are yet to submit their Life/Residence Certificates for 2021 for attestation by the Consulate   to do so on/before 25 March 2021.

Since, the Consul General’s  Office has to strictly follow  the Ontario health guidelines with regard to COVID-19, and restrictions, all pensioners  are kindly requested to adhere to the following instructions;

  • Duly fill  the Life/Residence Certificates 2021 and place your signature at category 03 ( front page down) and the Declaration category on the reverse  side of the form.
  • With duly filled  form attach copies of the following
  • Only the photo page of your  valid  Sri Lankan or Canadian passport.
  • Pension card,  and
  • A  self-addressed stamped envelope in order to send you the  attested copy
  • You can only drop off the form with the attachments in the special box at the Consul General’s Office  or send by post.

If you wish to  send by post  please get your doctors attestation with his/her names  stamp on the Certification category of the reverse  side of the form. In order to  avoid Covid-19  risk, specially disabled, medically, physically challenged and seniors are kindly requested to refrain from  visiting  our Office and instead  send their forms  with doctors attestation post  with self addressed stamped envelope.

  • Due to Covid-19  risk, entrance to the building is restricted and facility is not provided to fill the form at the Office. No waiting will be available until  Ontario  Covid-19  restrictions are eased/lifted. Therefore,  please  fill your forms at home.
  • Upon receipt of your form, this Office will attest and forward the originals to the Pensions  Department and send your  copy  to you in the  self addressed envelope within 10 days.
  • We appreciate  your understanding and cooperation and wish you good health.
  • Visit our website:



Health Protocol for Arrival to Sri Lanka issued by the Sri Lanka Tourism Development Authority

Health Protocol for Arrival to Sri Lanka issued by the Sri Lanka Tourism Development Authority

How to Obtain the Landing Permit

Please note prior to departure ex-Sri Lankan/Canadian passport holders, need to obtain a landing permit through the Department of Immigration and Emigration on payment of the relevant visa fee. Kindly, direct your Next of Kin (NOK)/contact person in Sri Lanka to contact the Head Office of the Department of Immigration and obtain a visa on payment basis.


How to Obtain the Landing Permit

a. Traveller needs to send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it asking to grant approval to visit Sri Lanka along with a copy of the passport.

b. Traveller will get the approval from the Foreign Ministry by email and another second approval email will come from Civil Aviation Authority in Sri Lanka.

c. Thereafter, send an NoK or contact to the Department of Immigration & Emigration in Battaramulla with the following.

*           Copies of e-mails from the Foreign Ministry and Civil Aviation

*           Copy of passport – photo page and alteration and observation page

*           Copy of birth certificate

*           Copy of travel itinerary if available

Landing Permit will be issued to the NoK/contact person who goes to the Immigration Department. Then ask him/her to scan it and send it to you.

02.       The respective Air Lines will facilitate the travel of Sri Lankans.

03.       All arriving passengers are required to adhere to the Health Protocols / Guidelines that are applicable at the time of arrival.


Contact Details


Department of Immigration and Emigration
"Suhurupaya", Sri Subhuthipura Road, Battaramulla.

Hotline   : 1962
Phone    : 94-11-5329000 Hunting Line
Fax        : 94-11-2885358
E-Mail    : controller[at]
Web Site:

Controller General of Immigration and Emigration & Commissioner for Registration of Persons of Indian Origin
Mr. U. V. Sarath Rupasiri
Telephone : +94 11 5329500
Ext : 9500
Fax : +94 11 2885358
Email : controller[at]

Additional Controller General

Telephone : +94 11 5329595
: 9595


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416 323 9133


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